October Meetup – Innovations in Voice Design at Amazon

Date: Thursday 24 October 2019, 6.30pm – 9pm
Location: Amazon, 1 Principal Place, Worship St, London EC2A 2FA


6.30pm – 7pm: Arrival, registration and refreshments

7pm – 7.10pm: What’s happening in the world of voice. Kane Simms, Host at VUX World

7.10pm – 7.20pm: The design of emotionally intelligent voice experiences. Sina Kahen, co-founder of TheVoiceCourse.co

7.20pm – 7.40pm: Taking our first leap into voice design. Jay Suthar, Lucy Scott, Ramana Jaini

7.40pm – 8pm: Is it funny? Personality on voice Ozlem Williams, Product Designer for Voice and Conversational UI at Babylon Health

8pm – 8.15pm: Voice innovation in 2019. Jen Heape, COO at Vixen Labs

8.15pm – 8.30pm: Q&A session

8.30pm – 9.15pm: Pizza, drinks and networking

To attend, please book your place via eventbrite:


Kane Simms

Kane Simms, the host of the voice user experience and strategy podcast VUX World, will be guiding us through the latest developments in voice design, providing an overview of where we are at right now. He will then introduce our speakers and will be our host for the evening’s meetup.

Sina Kahen

Sina Kahen is the co-founder of TheVoiceCourse.Co – the first online course that helps brands figure out their voice strategy and design. He is also co-founder at VAICE, a conversational AI think-thank that takes an academic approach to voice UX. 

He identifies the challenges from the recent wave of voice adoption, and addresses them using behavioural science, biomimicry, and emotional design. Sina graduated as a Biomedical Scientist, and has an MBA from Imperial College Business School.

At the meetup, he will be talking about whether emotions really play a role in voice technology and if so, how are designers meant to deal with them. He will take us through a 4-stage proprietary framework (developed alongside Greg Hedges of RAIN) that aims to help designers create more emotionally intelligent experiences that live up to the promises of conversational AI. 

Jay, Ramana and Lucy are Senior UX/UI designers and researchers who teamed up whilst studying at www.myuxacademy.com, to develop their first voice skill: Educake. During the evening they will discuss how they came up with the idea, built the skill, tested it out and the challenges they faced along the way.

Jay Suthar
Jay Suthar

Jay Suthar is a Senior UX/UI designer at Hi Mum! Said Dad, working at the intersection between design, development and strategy. He is driven by using design and technology to solve problems that matter and has been working as a practitioner in the digital sector for 10 years.

Ramana Jaini
Ramana Jaini

Ramana Jaini is a lead UX designer with over 16 years of experience in the digital industry having wide range of skills capable of handling a project from ideation to production stages. Ramana considers himself as a passionate individual who is always interested in learning new technologies and design concepts.

Lucy Scott
Lucy Scott

Lucy Scott is a Senior UX Researcher at John Lewis and has 20 years’ experience working as a researcher, mostly for media and retail.

 Ozlem Williams

Ozlem Williams is a product designer for Voice and Conversational UI at Babylon Health. Prior to this she was a creative writing lead for Google Assistant TR and has also worked in an international creative environment, with the pan EMEA team for Apple. She was previously a creative director in advertising and has worked at global agencies such as Y&R and Grey. She also writes lyrics, song and scripts.

Ozlem’s talk will be focusing on creating a personality from the very beginning of a project and how to be consistent with it. It’s important to differentiate your skill or your action from the others in the market. So, she will also highlight the points to watch out while writing the dialogue based on your skill’s core idea and your target audience.

Jen Heape

Jen Heape is the CCO and co-founder of Vixen Labs, a voice consultancy and design studio that enable brands to have conversations that entertain, solve problems and sell products through voice technology.Her passion lies in creating opportunities for voice and conversational technologies to affect real change in our lives. with a particular interest in the psychology of voice-based interactions

During her talk, Jen will cover VUX best practices to platform releases and what’s been driving change in the world of Voice in 2019. Find out in this 15 min, whistle-stop tour of the top innovations from the past year and how they are shaping our ever-changing experience of voice.

To attend, please book your place via eventbrite:

With thanks to Amazon for their support and for hosting our meetup.

Mobile UX London Conference: 21 November 2019

November UX Conference

On 21 November, we will be holding our annual conference, exploring the evolution of and future of UX Design.

Mobile UX London Conference

This year’s conference themes include:

Throughout the day there will be over 15 talks, 4 masterclasses and 6 workshops to choose from.

Use discount code MEETUP15 for a 15% off discount.

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