Join us

An exciting opportunity to take part in our next 6-week evening Voice Design Course (with Amazon) provided by 2 Senior Designers with years of experience in Voice Design.

– 6-week Voice Design training course
– 15 students per class max
– Live, online, once a week from 6:00 pm – 8:30 pm UK time
– 2 experienced industry teachers

Why Voice Design?

The Voice Design Course is one of our most exciting courses covering designing for voice. You will gain a holistic understanding of voice user interface best practices and will learn how to code, publish and maintain an Alexa skill. You will have all the skills needed to incorporate industry-leading conversational design experiences to your products and examples to showcase in your portfolio.

Key Takeaways

Mastering Voice Design:

Acquire the skills needed to design industry leading conversations in voice – a course built with support from Amazon.

Prototyping and Testing Voice Experiences:
Create low and high fidelity voice prototypes and learn practical ways for usability testing voice experiences.

Advanced Topics In VUI:
Learn best practices for advanced topics in voice, including multi-modal interactions and dealing with privacy and safety.

Evaluating Use Cases for Voice:
Understand the benefits and limitations of voice and ensure you’re utilising it for the tasks that will provide real value to your users.

Deliverables for Certification:
Learn how to produce all the deliverables required by Amazon to certify an enterprise level skill including voice user flows, scripts and account linking screens.

Development of Alexa Skills:
Get a solid understanding of how Alexa skills are set up and coded and be in a position to have informed conversations with technical stakeholders.


“I’m so glad I did this Designing for Voice Course. All the tutors were massively helpful and were really great teachers. I’ve gained a new skill set which I’ve already found ways to apply to my current job that I hope I continue to explore in the future.“ – SIMON WOOD, Senior UX Designer – Designing for Voice

“The VUI course was exceptional. In two days it covered everything we’d hoped to learn from high-level theory to a detailed understanding of human linguistics and building our own voice skills. The instructors were obviously very knowledgeable of the voice space and really hands on. Would highly recommend the course.” – EMMA GODDARD, Senior User Experience Designer


Designing for AI - Build a Simple Service Agent Chatbot using Watson

Ever wondered how to create a chatbot or virtual agent? Have you designed content for one, maybe, but never built your own? Join me for a two-hour, hands-on lab-based workshop in which I’ll take you through, step-by-step, creating a simple chatbot for a fictitious chain of retail stores. By the end of the workshop you will have created a chatbot that can be tested and used online via IBM Watson tools. Attendees will be able to continue after the workshop with deployment and integration with external tools like Slack, if they want to. While the workshop will focus on the hands-on doing aspect of “building” a chatbot, we will touch on some of the basics around conversation design and chatbot design and strategy.