Join us

How do you ensure UX is top-of-mind for everyone in your organisation? How do you evolve the experience over time? In this 2 day UX Strategy Course we will cover two important topics: how to evolve your UX over time, and how to mature your organisation to support it.

– 2-day UX Strategy Course
– 15 students per class max
– Live, online, once a week from 6:00 pm – 8:30 pm UK time
– Experienced industry trainer

What you will learn:


If you’re ready to take the next step in developing your UX skills, find out about our upcoming courses with UX Academy.

Designing for AI - Build a Simple Service Agent Chatbot using Watson

Ever wondered how to create a chatbot or virtual agent? Have you designed content for one, maybe, but never built your own? Join me for a two-hour, hands-on lab-based workshop in which I’ll take you through, step-by-step, creating a simple chatbot for a fictitious chain of retail stores. By the end of the workshop you will have created a chatbot that can be tested and used online via IBM Watson tools. Attendees will be able to continue after the workshop with deployment and integration with external tools like Slack, if they want to. While the workshop will focus on the hands-on doing aspect of “building” a chatbot, we will touch on some of the basics around conversation design and chatbot design and strategy.