Director of Conversation Design at Babylon Health
Ben Sauer is Director of Conversation Design at Babylon Health, formerly of Clearleft. He’s worked with organisations like the BBC, Pearson, Tesco, and TCS to raise their design game.
He’s been speaking about and training people on the topic of voice UI for several years; particularly in how to rapidly design conversational experiences. Teams at Amazon and the BBC use his methods, and through O’Reilly, he’s trained folks at NASA. He’s also spent many hours at home removing the ridiculous things that his kids have added to Alexa’s shopping list.
Principles for better voice design
9.15 – 10.45
The rise of voice assistants has opened up a whole new canvas for designers to work on. Many of our traditional screen-based approaches don’t apply to a medium with unbounded input: the rules are different. Come and learn about some of the ways in which you should think differently when designing a voice interaction.